Privacy Policy

1. Introduction

Medixo ("we", "our", or "us") is committed to protecting the privacy of our users and their patients. This Privacy Policy explains how we collect, use, and safeguard personal information when you use our Clinic Management System.

2. Information We Collect

We collect information in several ways:

• User Account Information: Name, email address, phone number, and clinic details provided during registration.
• Patient Data: Information clinics enter about their patients, including names, contact details, medical history, and clinical notes. We process this data as a service provider on behalf of the clinic.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and access times.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Medixo platform.
• Send automated appointment reminders to patients via SMS and email.
• Process billing and payments for your clinic.
• Improve our services and develop new features.
• Communicate with you regarding updates, support, and marketing (with your consent).

4. Data Security

We implement industry-standard security measures to protect your data. Each clinic's data is stored in isolated environments with strict access controls. We use encryption for data at rest and in transit.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with service providers (like SMS or email gateways) strictly to provide our services. We may also disclose information if required by law or to protect our rights.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Contact us at support@medixo.com for any privacy-related requests.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@medixo.com.